Novartis
Manager, Channel Governance Program — ContractRescued a stalled, compliance-sensitive program and delivered its audit-ready, AI-ready operating foundation in four months.
Current résumé · 2026
eCommerce & AI Systems Agile Leader · MarTech Architecture · CDP/Data Ops · Agentic Workflows
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Current experience, education, certifications, awards, and technical stack.
Selected experience
Rescued a stalled, compliance-sensitive program and delivered its audit-ready, AI-ready operating foundation in four months.
Built and operationalized the MarTech function across CRM architecture, activation, measurement, and AI-accelerated outbound design.
Designed customer-data, suppression, consent, taxonomy, and personalization systems in an urgent enterprise sprint.
Architecting a full-stack commerce, lifecycle, analytics, and AI operating system for a specialty wine business.
Led platform, marketplace, lifecycle, data, and B2B growth across a catalog exceeding 15,000 SKUs.
L’Occitane · MaxWill International Trade Agency · Noosphera Digital Agency · plus education at UBC, INCAE, and ITESM.